Product Operations Analyst, Risk

Boston, MA

Full Time

Experienced

Title: Product Operations Analyst, Risk  
Location: Onsite, Downtown Boston, MA 

As a Product Analyst at Flexcar, you will play a crucial role in evaluating the effectiveness of technological products and policies developed by the Risk team. In addition, you will be empowered to use data-driven analysis to identify areas of opportunity and work cross-functionally to prioritize and implement new features and policies. The ideal candidate is ready to organize and tell stories with Flexcar data, work closely alongside the Product team, and quickly identify gaps in existing processes.

At Flexcar, the Risk team uses a combination of software & operations to manage account verification, ID verification, KYC, credit risk, fraud, payments, insurance, accidents, and more. We need a proactive Product Analyst to monitor performance across these vectors, help us build out new and innovative solutions, and be a source of truth for how our risk metrics are performing week to week. This is a dynamic role that will range from deep data analysis to influencing key policy decisions, to helping the Product and Engineering teams build the next wave of Flexcar features. 

What You’ll Do:  

Own the analysis of Risk key metrics and provide actionable findings to the broader Flexcar Product team

Work closely with the Product team to evaluate the effectiveness of new and existing features, and build business cases for new features

Use data-driven reasoning to inform cross-functional policies and procedures

Guide key cost/benefit decisions in the Risk ecosystem, to optimize risk mitigation and growth

Become a subject matter expert on the drivers of all key Risk line items on the P&L

What Drives Success for this Role:  

Bachelor’s degree in Economics, Mathematics, Business, or related field

2-4 years of experience working as an Analyst, Product Manager, or in Product Operations

Proficient in SQL; experience with data visualization tools. Able to self-serve data needs

Experience working across multiple departments/teams within an organization

Experience working alongside Product teams at a tech-forward company

Bonus Skills (Nice to Have):  

Experience in fintech, auto, or insurance a plus

Familiarity with Snowflake, Sigma, or Redash

Exposure to modern software development processes

Understanding of customer service software such as Zendesk

What Tops Off the Tank: 

Rest & Relaxation: Flexible PTO policy.

Future Savings: Benefit from a 401(k) plan with company match from day one.

Employee Benefits: Medical, Dental, Vision eligibility day one.

Enjoy discounted rates on Flexcar products.

Weekly pay and Employee Referral Bonus!

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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Product Operations Analyst, Risk

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