Operations Specialist

Auburn, MA

Full Time

Field Operations

Entry Level

Job Title: Operations Specialist
Location: Onsite in Auburn, MA
Employee Type: Non-Exempt, Full-Time
Pay Rate: $24/hr. + Full Benefit Package(day one) 

The Operations Specialist is a key employee at Flexcar that will work closely with teams from each frontline department to ensure the best products and experiences for our customers. As an Operations Specialist, you will be responsible for cleaning cars to meet Flexcar standards, ensuring all quality checks are being done through various apps and checklists, taking quality photos of vehicles for display on our website, and inventory scanning. You will primarily be stationed outdoors in one of our market locations while you perform your daily tasks.  
 
What You’ll Do:  

Clean and detail a high volume of cars inside and out to meet Flexcar standards

Assess vehicle quality and damage by using our technology

Communicate with other Flexcar team members using a smart device

Complete readiness and return checklists accurately and quickly

Complete infleet inspections and the vehicle optioning process

Use our technology to take consistent high-quality images for our website

Conduct accurate, daily complete inventory scans, and assist with reconciliation process

Work on various special projects - managing their moving parts, timelines, and stakeholders - as dictated by unique business needs in an emerging market.

Properly manage vehicle inventory, including organizing a parking lot and correctly labeling cars

Address issues with vehicles to return them to customers as quickly as possible.

Maintain all Flexcar facilities and property to company standards

Assist the order delivery team to deliver customer cars for orders, as needed

Complete other assigned tasks from team leads and managers as directed

What You’ll Love About this Role:    

Being a core member of the Operations Team – our customer safety depends on you!

Being part of an automotive company that recognizes talent – where you can make a difference.

We are growing quickly – which means your career can grow quickly with us too!

What Drives Success for this Role:    

Being an effective multitasker with strong time management skills

Tech savviness – you'll be using a company provided smartphone throughout your day to manage tasks

Ability to work in a customer-centric environment

Excellent verbal and written communication skills

Operating as a team player in a fast-paced environment

Flexibility to workdays, evenings, weekends and/or holidays

Willingness to work outdoors (weather and other conditions vary)

Ability to carry tools and marketing materials (up to 50 lbs.)

Valid driver’s license and an acceptable driving record (per company standards)

At least 18 years old

What tops the tank:

Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time.

Save for Your Future! 401(k) with company match from day one of hire

Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance

Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee

Weekly Pay and Employee Referral Bonus

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the Employer. 

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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