Registration & Titling

• Serve as the primary liaison between Flexcar, Avis Budget Group, and state registration agencies to keep our fleet fully compliant
• Verify that newly infleeted vehicles meet all state registration requirements before they go into service
• Track registration expirations and submit renewals or retitles on schedule so no vehicle operates on expired tags
• Maintain accurate digital registration records and keep internal vehicle databases in sync with the fleet’s current state
• Audit registration work submitted by other sites to catch errors and uphold quality standards

Recalls

• Place manufacturer recall holds on affected vehicles and track them through resolution
• Process documentation confirming recall repairs have been completed
• Notify customers directly when an open or new recall affects their Flexcar vehicle, and coordinate next steps
• Partner with site teams to move recall repairs and holds through efficiently

Customer & Site Coordination

• Communicate with customers about new registrations, replacement plates, and recall actions on their vehicle
• Ship registration materials, plates, and other items to customers and sites, including drop-offs at USPS, UPS, and FedEx
• Manage inventory for the Fleet Support Office (plates, registration stock, mailing supplies)
• Back up the team on vehicle checklists and conditional fee processing when needed
• Complete other assigned tasks from team leads and managers as directed

• An ownership mindset: you work independently, spot issues early, and take action without needing constant oversight
• Strong organization and time management: you juggle multiple tasks, sites, and priorities while staying efficient and consistent
• Strong attention to detail: you keep vehicle records and internal trackers accurate and up to date
• Comfortable with technology and using internal systems throughout the day for documentation and task management
• Operational discipline: you follow processes carefully, especially around outbound mail, inventory accuracy, and recall documentation
• A clear communicator who works professionally and effectively with internal teams, external partners, and customers
• A team-oriented approach and the ability to thrive in a fast-paced, evolving environment where priorities may shift
• Willing and able to work days, evenings, weekends, and holidays as business needs require
• A valid driver’s license with an acceptable driving record (per company standards)
• At least 18 years old

• Rest & Relax! Accrue up to 80 hours of PTO your first year (increasing with tenure), plus company-paid holidays and paid sick leave in accordance with California and applicable local law
• Save for Your Future! 401(k) with company match from day one of hire
• Benefits: Medical, dental, and vision coverage with eligibility on day one. Health Savings Account, Flexible Spending Account, Life and Disability Insurance
• Drive a Flexcar! Employee discount on Flexcar services
• Weekly Pay and Employee Referral Bonus
• Uniforms provided