Fiercely disrupt automobile ownership
Flexsters are obsessed with doing what is right for the customer. They always start with the customer and work backwards. Flexsters work tirelessly to earn and maintain customer trust and ensure the customer's voice is present in every discussion and decision.
Flexsters have conviction. They passionately & respectfully challenge decisions even when doing so is difficult. Once a decision is made Flexsters commit as a united force.
Results and speed matter. Flexsters move the needle by focusing on the controllable inputs, rather than outputs. They drive results every day.
Flexsters stay connected to the details, audit frequently, and dive deep to understand the business at all levels.
Flexsters treat others with dignity, empathy, and always demonstrate high integrity. They build a culture where every individual is evaluated fairly and has the opportunity to succeed. Flexsters are vocally self-critical when they fall short of these ideals, even when it is uncomfortable to do so.
Flexsters work hard. They exhibit strength of character, tenacity, and resolve to achieve their goals. When Flexsters struggle, and fail, they are resilient and try again. They achieve success by identifying and prioritizing the key levers for their business and delivering results with the right quality. Flexsters are not distracted by the extraneous.
Flexsters have an owner's mindset and make decisions as if it was their own personal business. They never say, "That's not my job", but rather drive outcomes from start to finish. They act on behalf of the entire company and think beyond just their teams, solving problems so they stay fixed rather than passing them down the line.
Flexsters never settle. They continually raise standards and drive themselves and their teams to deliver high quality products, services, and processes. Flexsters take coaching and developing others seriously to uphold those standards.
Flexsters think beyond what is and envision what could be even if others don't see it. They then communicate this bold direction to inspire results. Flexsters understand which decisions are reversible and take bold, calculated risks in the right situations in order to achieve big outcomes.